Wholesale Opportunities:"I'd like to carry Plusologie in my boutique!" Your specialty boutique is important to you, and your success is even more important to us. We're offering unique limited pieces geared to the plus size boutique and it's customers with the goal of helping your bottom line. If you would like to offer the Plusologie line in your store, Please send email including your contact info and resale license number for wholesale approval. You'll then be notified by your assigned Plusologie sales rep. We can't wait to meet you and join your sales floor.
Email Us for Wholesale Opportunities

Customer Service:100% Guarantee! Your specialty boutique item is not only uniquely prepared especially for you by our design room staff but it will also arrive with a love letter from the staff of Plusologie. If a Plusologie purchase ever fails to meet your expectations for any reason, return it for an exchange or a full and prompt refund of the merchandise purchase price. Returns and/or exchanges will be accepted within 30 days of the original ship date.

When will my order ship?
Order Status

Shipping Costs
Tracking Your Order
International Orders

Returns or Exchanges

When will my order ship?

Although the majority of our orders ship within 1-2 weeks, our items are made-to-order and have a company standard of allowing 4-6 weeks. In the event that your item is in-stock, it will usually be shipped within twenty-four hours. Should you be in need of a rush item, simply indicate this at time of checkout and our staff will do everything in our power to accommodate the request.

Order Status:
Feel free to e-mail our customer service department at any time to check the status of your order. We will get back to you within 24 hours with a detailed response. Contact customerservice@Plusologie.com

Shipping Costs:
Free Shipping Details Here!
Shipping charges will be based upon the amount of the order and the destination. Thus the shipping charges will be determined at the time of order processing. An email confirmation will be forwarded to you once your transaction has been processed. Orders ship via United States Postal Service or UPS.

Tracking Your Order:
An order tracking number will be provided so that you may track the status of your shipment. Please note that it may take 24 hours before tracking information is available by the carrier.

International Orders:

International shipments are shipped via the United States Postal Service for a flat rate shipping fee of $44.95. Customers will be responsible for any custom fees.

Returns or Exchanges:
Satisfaction Guaranteed
If for any reason you are not satisfied with your purchase, you may return or exchange regularly priced merchandise within 30 days of the shipped date. Returns received later than the allowance date will be eligible for store credit only for a period of an additional 30 days if the item is still being sold on KarolinaEasley.com in the applicable color and size. Store credit will reflect the most current sales price listed. Any merchandise received after 60 days will be automatically returned to sender. ALL SALE MERCHANDISE IS FINAL SALE ONLY (no returns will be accepted/This does not include promotional code items. Please note that shipping charges are non-refundable. *Contact us for a Return Authorization Number (RMA) for your return.
Send RMA Request.

Additionally, All returned items must be in their original condition with all hangtags and labels attached. Any items returned in any condition other than in that originally sent will not be eligible for return, credit, or exchange. We recommend that you send your return via an insured carrier. We are not responsible for lost returns.
Standard Shipping is complimentary on exchange items within the U.S. Should an item require a second exchange, a standard shipping fee will be charged for the second exchange shipment.

Please note: that International customers will be charged a standard shipping fee for all exchanges. That fee will be determined by country and order size. 

All returns or exchanges must be sent to the following address: 

Karolina Easley, Inc.

Attn: Returns Dept.

P.O. Box 1546

Paramount, CA 90723

*Items sent without an RMA number will not be accepted.

If you need more information, please feel free to call us at 1-800-598-2864, Monday through Friday, 9 a.m. to 5 p.m. PST. You may also reach us by email via customerservice@Plusologie.com

PayPal Refunds
PayPal refunds will be issued to the account used for the original purchase. Shipping and handling charges are non-refundable. Please allow 1-2 billing cycles for the credit to appear on your paypal account. Shipping charges will only be refunded if the wrong item is sent.

Cancellations may not be made within 1 week of a products scheduled ship date.

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